NANA JEWELRY ONLINE STORE

FAQ

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No, we do not make custom jewelry. However, we can discuss small detail adjustments to our existing designs. If you have any questions or specific requests, feel free to reach out to us to see what we can do for you.
We accept returns for items in original condition within 7 days of purchase. If you’d like to initiate a return or have any questions, please contact us.
Yes, our jewelry is made from hypoallergenic materials, and we haven’t encountered any cases of allergic reactions, even among those with known sensitivities to metals. If you’d like more information or have any specific concerns, our support team is here to assist you.
Our jewelry is handcrafted with care, not mass-produced, which makes large-scale discounts challenging. That said, we believe in surprising and delighting our customers whenever we can. Follow us and stay tuned for any special promotions or offers – we love rewarding our loyal community.
Yes, our jewelry is 100% unique and designed by us. Each piece is crafted by hand, and due to the nature of the process, no two pieces are exactly alike. We have also been honored with the Artistic Certificate from the Ministry of Economy of Serbia, classifying our work as art.

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